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Orthokeratology (Ortho-K)
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Home » What's New » COVID-19 Office Updates

COVID-19 Office Updates

As we’ve been monitoring this rapidly changing nature of COVID-19, we want you to know that we are doing our best to navigate. Together, as a community we are facing trying times and the current pandemic is affecting all of us. We wanted to reach out with an update on how we are handling our business to best support the health and safety of both you and our team.


We’ve enhanced our protocols for our patients’ health and safety, which is our number #1 priority. Before arriving, please let us know if you are experiencing any symptoms of the coronavirus or if you have been in close contact with someone that has COVID-19. Symptoms can include coughing, shortness of breath/difficulty breathing, fever, chills, muscle pain, headache, sore throat, or a new loss of taste or smell. 


Additionally, for the safety of everyone within the office, please come alone or limit the number of people that accompany you to one person, if possible. Also, please wear a cloth face covering or facemask as this is mandatory by our governing body for anyone above the age of 2 yrs. We’ll ask that you clean your hands with hand sanitizer upon entering and exiting the office and try to maintain a 6 foot distance from other patients and customers.


Families are asked to enter individually one at a time per visit during their allotted times. Families with children are to enter with 1 child and 1 parent or guardian per visit only. We ask that any remaining members wait in their vehicles. Waiting in our waiting rooms will not be permitted during this time.


Patient information and history will be gathered by phone and/or videoconferencing before the appointment to minimize time spent in the clinic.


As per the College recommendations assessments including minor examinations that can seen by Telemedicine will be examined over phone or videoconferencing.


Someone from our team will be guiding you prior to your appointment to help you along with our new office procedures.


We look forward to seeing you!


To schedule an appointment you can book online by clicking the "Request an Appointment" tab found in the top header of our webpage.


You may also call us to book an appointment at 905 845 5653. We are working reduced hours between 11-6PM Mon-Fri, 11-5 Sat and are closed Sundays.




We are open! Stay up to date on our COVID-19 pandemic protocols Read Our Blog Post…